We recently asked FCL to carry out an audit of our trust fundraising and to seek their professional advice about how we could make some improvements to this area of our work. We found FCL to be an excellent resource, combining a wealth of experience, strategic insights and a warm and engaging manner. Inviting a consultant in and exposing organisational weaknesses can be a rather daunting exercise but we found that FCL brought empathy and understanding which made it far easier to go through the process. At the end of three days’ work, FCL delivered a comprehensive report which covered a range of issues from the strategic to the operational and raised some key areas where change was needed. We hope to be able to further engage FCL as we work through their recommendations and just wanted to say a huge thank you!