The Eikon Charity has been inspirational in supporting young people across Surrey for over two decades. The charity works with children and young people who face a whole range of challenges; these include family breakdown, substance abuse, mental health problems and low aspirations.
The charity was looking for an external audit of its fundraising performance and some expert support to help them develop a fundraising strategy. There were also two vacancies which Eikon was struggling to appoint to: Director of Development and Trust Fundraising Manager.
Why Fundraising Consultants Ltd?
Eikon selected Fundraising Consultants because of our past track record with the charity; we had worked with Eikon ten years previously helping them develop a fundraising strategy and mentoring and coaching their Trust and Corporate Fundraiser. They were impressed with our past support and for this reason Fundraising Consultants Ltd was the only organisation they asked to bid for the work.
What we did
Over a twelve-month period, we supported Eikon in four ways:
- Fundraising audit and strategy: We undertook a detailed review of the charity’s fundraising performance, across all income streams. The report and recommendations were presented to the Senior Leadership Team and Trustees. We then worked with the inhouse team to develop a robust three-year fundraising strategy.
- Interim Director of Fundraising: We provided interim support on a three day per week basis to implement the detailed recommendations from the fundraising audit and strategy. Over a six month period this included recruiting a new team, overhauling the website, brand and messaging and working with the newly formed team to develop the ‘back end’ fundraising systems. This included implementing Donorfy CRM, developing internal systems and processes to improve efficiency, and forging strong mutually beneficial relationships with donors, funders, commissioners, staff, trustees and volunteers.
- Interim Trust Fundraising Manager: Sarah interim managed Eikon’s trust fundraising over a six-month period on a two day per week basis. The work involved recruiting and managing several fundraising volunteers, writing funding applications and reports, speaking with and meeting funders and prospective trust supporters and working with delivery staff to improve the charity’s system for measuring impact. There were a number of key successes, including major grants from BBC Children in Need, Community Foundation for Surrey and Heathrow Community Trust.
- Hands on support: Charmaine supported Eikon through the commissioning process with Surrey County Council, including project planning, networking within the charity sector and preparing the £800,000 tender application for 8 boroughs under Surrey’s new Early Help contract.
What the client says
“I greatly valued the contribution to Eikon’s mission and work. Charmaine and the team draw on their extensive project management and front line operational experience when preparing a case for support. They present practical, effective solutions to resolve the needs of the client in a planned, strategic and professional way, coupled with passion for the cause, whilst ensuring that the donor’s criteria are fully met through a meticulous approach to budgeting, data analysis and outcome reporting.” Jenny Griffiths, Chair of Trustees, The Eikon Charity.